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Redecor FAQs

  • Is it possible to sync Redecor on multiple devices?

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    We don't want you to lose your Redecor progress, so we strongly recommend you save your progress.

    To do that, go to your profile tab in the game (the right bottom tab), press on the ⚙️ icon (settings), and view the "Account" section.

    Redecor will be synced on all of your Apple iOS devices if you are using the same Apple or Game Center account. You can also sync the game on multiple devices by connecting through Facebook and Google.

    How do I update my profile name and picture?

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    You can update your profile information by following these instructions:

    1. Tap on the profile icon.
    2. Tap on the ⚙️ icon. You can find it in the top left corner of your screen.
    3. It costs 50 star tokens to make updates to your profile

    To edit your name: tap right under the "Player Name" headline.

    To edit your profile picture: tap on the picture with the pencil icon.

    Can I transfer my account to someone else? Can I gift currencies or items to another player?

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    At the moment, it is not possible to transfer your account or its content to someone else. Also, it’s not technically possible to gift currencies or rewards to another player or merge two separate accounts together.

    How do I permanently delete my account?

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    If you would like your Redecor account and its information for privacy reasons, we’re following the GDPR policy. After deletion, your data (purchases included) can’t be restored by anyone ever again, and there is no way to retrieve your account or any information it contains.

    For these account deletion requests, please contact us through the app.

    In addition, for iOS users, there is a direct link from the App settings.
    To delete your account, go to: Settings -> About Us -> Delete my Account

    The deletion request will be sent to customer service and can take up to 30 days.

    All your personal data (purchases included) can’t be restored by anyone ever again after this process is complete.

    What kind of information is Redecor gathering from me?

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    Please visit our Privacy Policy page to learn more: https://redecor.com/privacy-policy/

    If case you need a detailed GDPR file with all your game data, please contact our mighty Support Team via the app.